Our Privacy Policy
Last Updated: Jun 4, 2024
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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, social security number, driver's license number, State ID card number, passport number, tax ID number, military ID number, insurance policy number, and online Identifiers
- Internet Activity
- Financial Information, including bank or other financial account number
- Location Information, including general location data
- Physical and Audio Data, including physical characteristics or descriptions, audio recordings, video recordings, and photos
- Protected Classifications and Other Personal Characteristics, including age, sex, gender, or gender identity, race, color, or ethnic origin, race, color, or ethnic origin, marital status, and disability
- Health Data, including data related to physical or mental health and data related to physical or mental health
- Professional and Education Information, including professional information and employment-related information
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data | We delete or anonymize data concerning your use of our website within 7 years of collecting it. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number | We keep customer feedback and correspondence with our customer service for up to 3 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you review our products, answer surveys, or send feedback, including Email address | We retain review, survey, and feedback data as long as the customer retains a relationship with our company. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations. |
| To comply with legal requirements, including Postal address, Social security number, Driver's license number, State ID card number, Passport number, Tax ID number, Insurance policy number, Military ID number, Physical characteristics or descriptions, Audio recordings, Photos, Video recordings, Age, Sex, gender, or gender identity, Race, color, or ethnic origin, Marital status, Disability, Data related to physical or mental health, Professional information, Employment-related information | We retain records to comply with legal requirements as long as we are legally required. |
| For business purposes, including Driver's license number, Insurance policy number, Internet Activity, Account name, Bank or other financial account number, Physical characteristics or descriptions, Photos, Video recordings, Sex, gender, or gender identity, Race, color, or ethnic origin | We retain records for business purposes no longer than needed for the business purposes. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Conducting Surveys
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Processing Payments
- Providing Customer Support
- Sending Promotional Communications
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Contractors, Data Analytics Providers, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, Shipping Services, and Web Hosting Services | Shipping Services and Web Hosting Services |
| Internet Activity | Contractors, Data Analytics Providers, and Sales & Marketing Tools | None |
| Financial Information | Contractors and Payment Processors | None |
| Location Information | Sales & Marketing Tools and Web Hosting Services | Web Hosting Services |
| Protected Classifications and Other Personal Characteristics | Contractors | None |
| Health Data | Contractors | None |
| Professional and Education Information | Business Operations Tool and Contractors | None |
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